The buffet isn’t going away on Royal Caribbean, it’s evolving.
Richard Fain, chairman and CEO of Royal Caribbean Cruises Limited said that buffets will not go away entirely but they will evolve.
Fain appeared on Coffee Chat, a weekly talk with travel advisors with host and Senior Vice President of Sales and Trade Support and Service Vicki Freed.
By way of example, Fain said to consider the Midnight Buffet.
“I don’t think anyone says, ‘Where’s the midnight buffet?’” he said. “You haven’t seen the midnight buffet for years and that was long before we had COVID-19. Tastes change and people change, and cruise lines change to accommodate.”
Fain told TravelWeekly, that cruisers will adapt, much as air travelers did in the wake of the Sept. 11, 2001 attacks.
“If you remember after (that), all of a sudden you had to do a strip search at the airport. You couldn’t take a bottle of water on the plane,” he said. “A lot of people said, ‘Nobody’s ever going to fly. Who’s going to want to go on an airplane?’
Airplane travel didn’t end. In fact, it grew. But it evolved. So it isn’t the same when you go today. You do go through security checks, and you do go through identity checks and frankly, we’ve become accustomed to it and the technology has helped make it easier.”
The announcement came a week after Michael Bayley, president and CEO of Royal Caribbean Cruises, intimated that buffets would likely not exist when Royal Caribbean returns to the sea, CruiseRadio. reports something of an evolution on that stance.
Royal Caribbean is expected to resume operations on August 1 following the CDC’s decision to implement a no sail order for all cruise ships for 100 days.
Thursday 16th of July 2020
Just need to stop sick people from boarding...so many are sick but cover up so they can still cruise. That's a big problem, sick ones getting past the boarding and security checks.
Sunday 24th of May 2020
Always remember altering the buffet is one thing eliminating it is another thing. If it is not there anymore you may be asked to refund some people’s money as this is not what they originally bought. So making it safe is ok but getting rid of it might have me looking elsewhere to spend my vacation dollars.