Hundreds of passengers on an Air Transat flight from Rome to Toronto were forced to spend 6 hours trapped inside a plane on the tarmac for over 6 hours. There was no food, very little water and sweltering heat. Passengers reported to the media that temperatures were as high as 45°C.
The company said Air Transat flight 9309, carrying 336 passengers suffered mechanical issues causing the delay while passengers waited on board for over 6 hours. Some of passengers demanded to be released from the plane which then caused futher delays. The flight was later cancelled due to regulations for crew fatigue.
Passengers were then shuttled to a nearby hotel to spend the night when the plane was rescheduled for Tuesday at 1:46 p.m. Passengers were less than thrilled with the accommodations with one passenger telling City News that is was a “garbage hotel”
People expressed their outrage on twitter and one expressed that they were frightened about their upcoming flight.
This is crazy. I have 2 small children flying with me on AirTransat this week and the fact there is a small chance that this is even possible is frightening.— Randeep Dhaliwal (@TheRealRandeep) July 31, 2019
Canada’s new passenger bill of rights guarantees that if passengers are stuck on a plane longer than three hours than it must return to the gate to allow passengers to leave. For instances of 9 hour delays, airlines must pay passengers $1000.
Since the delay happened in Europe it falls under the Euopean laws which stipulates that airlines must dole out €600 ($877) for long-distance flight delays.
Air Transat has confirmed that each passenger will recieve $900.
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