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United Airlines Crew Allegedly Suggest Passengers Clean Up Vomit Covered Seats Before Flight

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This is enough to make anyone sick. Flights can be cramped and uncomfortable to begin with, but having to sit in vomit covered seats for four hours is a nightmare. 

Especially when the crew asks you to clean up the vomit yourself. 

According to KPRC TVSam Trail, of Houston, said he and his wife were forced to sit in a seat with fresh vomit on the back of the seat in front of them, the floor and the seat itself.

"The seat in front of me was covered with vomit. They kept boarding the people and so we couldn't move. We basically had our luggage in our laps trying to avoid contact with the vomit."

Sam Trail
Sam Trail (Credit: KPRC Houston)

They couple said they were on United Flight 2057 from Vancouver to Houston on Sunday when the inceident occurred. Trail said that when he told the flight crew about the vomit, the only thing they were concerned with was leaving on time. 

Trail was told by a crew member “Oh, yeah, we can get a cleaning crew, but you're going to be the reason this flight is delayed.”

UNited Airlines Flight
The incident took place on United Flight 2057 from Vancouver to Houston

What happened next was absolutely shocking. Trail said a crew member actually handed him a wad of paper towel to clean up the previous passengers vomit himself. 

Luckily a cleaning person boarded the plane and attempted to clean the vomit with one towel and a spray bottle. After they were finished there was still remnants of the vomit left on the floor and seat back. 

"There's gotta be some limitations. I mean you have to provide a sanitary environment and there should be an apology"

after cleaning
The seats still had vomit on them after the cleaning person was done (Photo: KPRC Houston)

United Airlines issued the following statement regarding the incident:

"We're disappointed that this aircraft did not meet our standards for cleanliness. Once the issue was brought to our crew's attention, cabin cleaners were called on board to clean the seat prior to departure."

Trail told KPRC Houston he isn't looking for compensation and all he want from the airline is an apology. It was reported that United Airlines said it has reached out to the Trails for further discussion.

This story originally appeared on KPRC TV, Houston

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