The Dutch carrier KLM Royal Dutch Airlines recently announced in a press release a new cabin class: the Premium Comfort Class. The new premium economy cabin will be launched in a couple of weeks, in July, and travelers on selected routes from the United States will be the first ones to try it.
The intermediate cabin will offer more service options, space, and luxury, compared to the regular Economy Class, but will be cheaper than the World Business Class. This fare class will have its own cabin and a new type of seat.
The new cabin arrangement is expected to be deployed across KLM’s entire fleet—of Boeing 787 and Boeing 777 aircraft— within the next few months by specialists at KLM Engineering & Maintenance at Amsterdam Airport Schiphol.
Boet Kreiken, executive vice president of KLM Customer Experience said: “We have great expectations for this new Premium Comfort Class, based on extensive market research. The new class will meet the wishes of business passengers as well as leisure travellers, strengthening KLM’s standing as a global network carrier offering an appealing and varied range: World Business Class, Premium Comfort, and Economy Class.”
Kreiken also made an emphasis on the benefits of the airline alliances, allowing them to offer similar services: “It also reaffirms our partnership with Delta Air Lines, Air France, and Virgin Atlantic on North Atlantic routes, where we can now combine all products on all routes.”
KLM—headquartered in Amstelveen near Amsterdam Airport Schiphol— isn’t the only airline to have announced new class fares, also Southwest recently added new category fares to offer customers more options, benefits, more comfortable seats, and better services than regular economy seats. It responds to travelers’ needs as they want more benefits for less money, and to travel in a comfortable way.
All About The New Premium Comfort Class
The premium economy class has been a popular and requested option for travelers during the past few years, especially for long hauls. KLM joins other popular airlines that have included an intermediate fare and is now promoting this new travel experience.
These are the main characteristics of the new Premium Comfort Class:
- Better seats: The seats were designed by Premium Comfort Class—one of the world’s largest suppliers of aerospace products— and KLM specialists. These new fare class seats will be wider than standard seats, will recline more (up to 8 inches), and will include a larger screen of 13.3-inches and a footrest. Depending on the aircraft, the capacity will vary from 21 to 28 seats for the new cabin class.
- Catering: Passengers in the Premium Comfort class will have more meal, snacks, and beverages options, including options previously exclusive for World Business Class. During intercontinental flights, KLM will offer one or two hot meals and propose to customers meat, fish, or vegetarian alternatives. After meals, besides coffee and tea, travelers will also get to choose liqueur or ice cream.
- Reusable materials: The company has also made sure to include an eco-friendly approach. All products used—for cutlery, plates, and bowls— are reusable or made of recycled PEF.
- Services: Passengers will get more benefits like flexible baggage—more hand luggage and two check-in bags— and SkyPriority privileges. Premium Comfort Class will allow passengers to get preferential check-in and boarding. During the flight, besides better entertainment, travelers will get noise cancellation headphones.
By the end of July, travelers taking the selected first flights including this new class fare will be able to experience the new “distinctive” experience. US travelers going to the Netherlands will be among the first ones to test the new seats and compare them to other airline services.
Now that the Netherlands doesn’t require vaccinated travelers to take negative COVID-19 tests upon arrival more customers can opt for KLM’s new service.
It’s great news for passengers who can’t afford first class but would like more comfortable seats, having the possibility to include more baggage, and better service overall.
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